A hospitality management app can make a huge impact on the way hotels manage their operations around the globe. The app comes handy to any type of hotels, be it a resort, independent properties, bed & breakfast, and more. Providing hotels with the best apps are now a top priority for a software development company in South Africa. Hotels are gradually undergoing a digital transformation, shifting from their traditional models to smarter ones. While choosing the right software, the hotelier must ensure that the app meets their business needs, saves time and money.

But what are the must-have features for a hospitality management app?

Reservation Facility

There is nothing more comforting for a traveller than the confirming reservation for accommodation, especially during peak seasons. Travellers and explorers are looking to assure that they book a room before they commence their travel.

The software development company must ensure that the app rolls out the provision to book a room at the popular hotels in the destination. The hotel booking app must let the customer compare different hotel rooms and review all the details along with price, distance and amenities offered. This helps them finalize their decision.

User-Friendly Interface

The need for a neat and attractive user-interface is a must for any business. Easy and smooth navigation enables users to check different app pages with ease. The hotel booking app should have a slick, intuitive and user-friendly interface with a fast loading speed. The app should look and function alike on all devices, be it a smartphone, tablet or a PC. A good UI/UX can get the users hooked to your app, resulting in more bookings.

Comprehensive Payment System

Today, customers shy away from carrying cash with them, while they prefer to pay via debit or credit card, or other forms of online payments. Building a secure payment funnel ensures the travellers having a safe environment while making payments for their rooms, flights, itineraries and more. The hotel booking app should be secure and use a trusted payment gateway to provide them with an easy, smooth and secure transaction. The app should also ensure that the private information of the user must remain protected.

Discount And Deals

What excites a customer more than alluring discounts, exciting rewards and flashy deals? Deals and discounts are a great way to attract more customers and retain them. This alluring and useful feature captures the attention and interest of the user to your hotel booking app, letting them know more about your hotel. Custom offers can attract new and existing customers alike.

What’s more? The app can send a custom notification to regular customers, offering them a personalized deal. The introduction of a reward points system is beneficial, as it encourages the user to do business with you more.

Reviews And Ratings

Reviews and a comment system is another vital feature for any business app. Reviews are ratings are always a high priority of a customer due to its authenticity. By checking the user experience of another traveller, one can decide which hotel or room they should avail. Good reviews influence travellers to book from your hotel more. A good software development company in South Africa can help you implement a quality review system in your hotel booking app.


With the essential features and a compelling strategy, a hotel booking app can take your business to new heights. An experienced and innovative software development company in South Africa can help your hotel in creating a powerful and attractive app, that can smoothen your business process and attract more customers. Want to know more about how a hotel booking app can help your business? Say hi for free consulting.

What is a hospitality management app?

A hospitality management app involves overseeing the administrative tasks of a hotel or resort and letting the customers book with ease.

How to make a hotel booking app?

You can create a hospitality management app on your own or contact a custom software development company, which is the best option due to the quality and lower rates.

How much does the development of custom hotel management software cost?

It is hard to put an estimate of the app development, as each hotel management software is unique. We are happy to discuss your requirements and provide you with a detailed estimate.

What is the advantage of creating a custom business application development?

The advantages of custom business application development are:

  • Optimized business process
  • Innovation
  • Reliability
  • Uniqueness
  • Adaptability
  • Compatibility
  • Exclusiveness

Why do you need your own hotel management software for your business?

Your hotel software is the soul of your business. The app simplifies your day to day hotel operations, manage your staff, increase your revenue, and provide other benefits.